SHIPPING POLICY
Thank you for shopping with us! We strive to process and ship your order as quickly and efficiently as possible. Please review our shipping policy below:
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays).
​
Once your order has been shipped, you will receive a confirmation email with tracking details.
Shipping Methods and Rates
We offer standard and expedited shipping options at checkout.
Shipping rates are calculated based on the destination, weight of the order, and selected shipping method.
For international orders, additional customs duties or taxes may apply, and the customer
is responsible for these fees.
​
Delivery Time
Domestic orders typically arrive within 3-7 business days, depending on the shipping method selected.
International orders can take 7-21 business days, depending on the destination country and
customs processing times.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use this to track the progress of your package.
Shipping Delays
While we make every effort to ensure timely delivery, please note that shipping delays can occur due to weather, holidays, or unforeseen circumstances. We appreciate your patience in such cases.
Address Accuracy
Please ensure that your shipping address is correct at the time of checkout. We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses. If you have any questions or concerns regarding your order or shipping, feel free to contact us, and we’ll be happy to assist you!
RETURN POLICY
​
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer the following return policy:
Returns
We accept returns within 14 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
To initiate a return, please contact us via email or phone with your order number and reason for the return. We will guide you through the process.
Exemptions
Certain items, such as custom-made or personalized products, are not eligible for return.
Items that are damaged, used, or altered in any way are also not eligible for return.
Refunds
Once we receive and inspect the returned item, we will process your refund to the original payment method. Please note that shipping fees are non-refundable.
The processing time for refunds may take 5-7 business days, depending on your payment provider.
​
Exchanges
If you’d like to exchange an item for a different size, color, or product, please contact us, and we’ll assist you in processing the exchange.
​
Return Shipping
Customers are responsible for the cost of return shipping, unless the item received is defective or damaged.
We recommend using a trackable shipping service for returns, as we cannot guarantee we will receive your returned item without tracking.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order with a photo of the damage. We will provide a replacement or refund, depending on availability and the nature of the issue.
If you have any further questions or need assistance with a return, feel free to reach out to us, and we’ll be happy to help!
PAYMENT METHOD
To ensure a seamless and secure shopping experience, we offer a variety of trusted payment methods. You can choose the one that works best for you at checkout:
1. Credit and Debit Cards
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Payments are securely processed through an encrypted gateway for your safety.
2. PayPal
PayPal is available for those who prefer to pay through their PayPal account or use a credit card via PayPal’s secure platform. It’s quick, easy, and widely trusted. Not available in Pakistan
​
3. Apple Pay
If you’re using a compatible device, Apple Pay offers a fast and secure payment option, allowing you to make purchases with a single touch.
​
4. Google Pay
Google Pay is available for users who prefer to pay via their Google account. This option allows for easy and secure payments from mobile devices and desktops.
5. Bank Transfer
For larger transactions, we also offer direct bank transfers. After selecting this option, you will receive our bank details to complete the payment. Please note that this may take additional time for processing.
6. Gift Cards
If you have a gift card for our store, you can redeem it during checkout. Simply enter the gift card code, and the balance will be applied to your order.
7. Cash on Delivery
This option is only available in Pakistan.
​
Security
We use advanced encryption technology to ensure that all payment transactions are secure and protected. Your payment details are never stored on our servers, and we comply with PCI-DSS standards to maintain the highest level of security.
If you have any questions about payment methods, feel free to reach out to us. We’re here to help!
WHOLESALE INQUIRIES
Wholesale Inquiry for Handmade Paper Products
Thank you for your interest in our handmade paper products! We welcome bulk and wholesale inquiries for businesses, retailers, and designers looking to source high-quality, eco-friendly paper goods.
What We Offer
Handmade Paper Sheets – Available in various textures, colors, and sizes.
Handmade Paper Lampshades – Unique, eco-friendly lighting solutions.
Greeting Cards & Stationery – Elegant, handcrafted designs.
Gift Bags & Wrapping Paper – Sustainable and artistic packaging.
Handbound Leather and Paper Cover Journals – Elegant, handcrafted designs.
Custom Orders – Branding, logos, and exclusive designs available.
​​
Wholesale Benefits
​​
Competitive Pricing for bulk orders
Customization Options (size, color, texture, and branding)
Eco-Friendly & Sustainable materials
Worldwide Shipping available
​
For pricing, MOQ (Minimum Order Quantity), and lead times, please reach out to us at:
​​
Email: info@himaverte.com
Phone/WhatsApp: 92-333-439-9969
Website: www.PARWANAPaper.com
​
We look forward to partnering with you! Let us know your requirements, and we’ll be happy to assist you.